JHPS UNLIMITED
Effective Date: September 17, 2025
Last Updated: September 17, 2025
1. COMPANY INFORMATION
Business Name: JHPS Unlimited
Contact Information:
Phone: (703) 634-9201
Email: [email protected]
Web Services Email: [email protected]
Website: www.jhpsunlimited.com
2. SCOPE AND PURPOSE
This Privacy Policy describes how JHPS Unlimited ("we," "us," "our," or "Company") collects, uses, processes, and protects your personal information when you:
Use our AI agent services, automation platforms, and business intelligence tools
Interact with our chatbots, voice systems, and messaging services
Receive SMS messages, voice calls, or other communications from us
Visit our website or use our mobile applications
Engage with our lead generation and customer communication services
This policy complies with A2P 10DLC (Application-to-Person 10-Digit Long Code) requirements, TCPA (Telephone Consumer Protection Act), CAN-SPAM Act, and applicable state and federal privacy regulations.
3. INFORMATION WE COLLECT
3.1 Personal Information
We collect the following types of personal information:
Contact Information:
Full name
Phone numbers (mobile and landline)
Email addresses
Business addresses
Mailing addresses
Business Information:
Company name and details
Industry and business type
Service preferences and needs
Website and hosting information
Social media account information
Communication Preferences:
Preferred contact methods and times
Communication frequency preferences
Opt-in/opt-out preferences for different message types
Language preferences
Technical Information:
IP addresses and device identifiers
Browser type and version
Operating system information
Website usage patterns and analytics
Chatbot interaction logs
AI agent conversation data
3.2 Automatically Collected Information
Log files and server data
Cookies and tracking technologies
Website navigation patterns
Time and date of interactions
Referring websites and search terms
3.3 Third-Party Information
We may receive information about you from:
Business partners and referral sources
Social media platforms (when you interact with our content)
Public databases and directories
Marketing and lead generation services
CRM and integration partners
4. HOW WE USE YOUR INFORMATION
4.1 Primary Business Purposes
We use your personal information to:
Service Delivery:
Provide AI agent services, automation solutions, and business intelligence tools
Deliver chatbot interactions and AI-powered customer support
Process appointments, consultations, and service requests
Provide technical support and customer service
Customize and optimize our services for your business needs
Communication Services:
Send service-related SMS messages and notifications
Make voice calls for appointments, support, and business purposes
Deliver automated marketing and promotional messages (with consent)
Send transactional emails and service updates
Provide emergency notifications and system alerts
Business Operations:
Generate leads and qualify potential customers
Conduct customer satisfaction surveys and feedback collection
Create business intelligence reports and analytics
Manage customer relationships and maintain service records
Process payments and handle billing inquiries
4.2 Marketing and Promotional Communications
With your explicit consent, we may use your information to:
Send promotional SMS messages about our services
Make marketing calls about new offerings and upgrades
Email newsletters, service announcements, and special offers
Provide personalized content and recommendations
Conduct market research and customer surveys
4.3 Legal and Compliance Purposes
Comply with legal obligations and regulatory requirements
Respond to lawful requests from government authorities
Protect our rights, property, and safety
Prevent fraud and unauthorized access
Enforce our terms of service and agreements
5. CONSENT AND OPT-IN REQUIREMENTS
5.1 SMS and Text Messaging Consent
By providing your mobile phone number and opting in to receive text messages, you:
Expressly consent to receive SMS messages from JHPS Unlimited
Understand that message and data rates may apply
Acknowledge that consent is not required as a condition of purchase
Can opt-out at any time by replying "STOP" to any message
Can get help by replying "HELP" to any message
Message Frequency: Message frequency varies based on your service level and preferences. You may receive up to 10 messages per month for promotional content and unlimited service-related messages.
Supported Carriers: Our SMS service is supported by major carriers including Verizon, AT&T, T-Mobile, Sprint, and others. Please check with your carrier for specific message and data rates.
5.2 Voice Call Consent
By providing your phone number, you consent to receive:
Service-related calls about your account and appointments
Customer support and technical assistance calls
Marketing calls (only with explicit consent for promotional purposes)
Automated or pre-recorded messages when legally permitted
5.3 Email Communications
By providing your email address, you consent to receive:
Transactional emails related to your services
Account notifications and system updates
Marketing emails (with explicit opt-in for promotional content)
Newsletters and service announcements
5.4 Withdrawal of Consent
You may withdraw your consent at any time by:
Replying "STOP" to SMS messages
Clicking unsubscribe links in emails
Calling us at (703) 634-9201
Emailing us at [email protected]
Updating your preferences in your account settings
6. INFORMATION SHARING AND DISCLOSURE
6.1 Service Providers and Partners
We may share your information with trusted third-party service providers who help us deliver our services:
Technology Partners:
AI and automation platform providers
Cloud hosting and infrastructure services
CRM and database management systems
Communication and messaging platforms
Analytics and business intelligence tools
Business Partners:
Integration partners for seamless service delivery
Referral partners and affiliate networks
Payment processors and billing services
Customer support and call center services
6.2 Legal Requirements
We may disclose your information when required by law or to:
Comply with legal process, court orders, or government requests
Protect the rights, property, or safety of JHPS Unlimited, our customers, or others
Prevent or investigate suspected fraud, security breaches, or illegal activities
Enforce our terms of service and other agreements
6.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity, subject to the same privacy protections.
6.4 No Sale of Personal Information
We do not sell, rent, or lease your personal information to third parties for their marketing purposes without your explicit consent.
7. DATA SECURITY AND PROTECTION
7.1 Security Measures
We implement comprehensive security measures to protect your personal information:
Industry-standard encryption for data transmission and storage
Secure server infrastructure with regular security updates
Access controls and authentication requirements
Regular security audits and vulnerability assessments
Employee training on data protection and privacy practices
7.2 Data Retention
We retain your personal information only as long as necessary to:
Provide our services and fulfill business purposes
Comply with legal obligations and regulatory requirements
Resolve disputes and enforce our agreements
Maintain business records for operational needs
Retention Periods:
Active customer data: Duration of service relationship plus 7 years
Marketing communications data: Until you opt-out or 3 years of inactivity
Transaction records: 7 years for tax and compliance purposes
Technical logs and analytics: 2 years for operational optimization
8. YOUR PRIVACY RIGHTS
8.1 Access and Correction
You have the right to:
Access the personal information we hold about you
Request corrections to inaccurate or incomplete information
Update your contact preferences and communication settings
Request a copy of your data in a portable format
8.2 Deletion and Opt-Out Rights
You may request to:
Delete your personal information (subject to legal retention requirements)
Opt-out of marketing communications while maintaining service communications
Restrict or limit certain types of data processing
Object to automated decision-making processes
8.3 California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act:
Right to know what personal information is collected and how it's used
Right to delete personal information (with certain exceptions)
Right to opt-out of the sale of personal information
Right to non-discrimination for exercising your privacy rights
8.4 Exercising Your Rights
To exercise any of these rights, contact us at:
Email: [email protected]
Phone: (703) 634-9201
Mail: JHPS Unlimited Privacy Rights Request
We will respond to your request within 30 days and may require verification of your identity.
9. COOKIES AND TRACKING TECHNOLOGIES
9.1 Types of Cookies
We use the following types of cookies and tracking technologies:
Essential Cookies: Required for website functionality and security
Performance Cookies: Help us analyze website usage and improve performance
Functional Cookies: Remember your preferences and settings
Marketing Cookies: Used for targeted advertising and marketing campaigns
9.2 Cookie Management
You can control cookies through your browser settings, but disabling certain cookies may affect website functionality. For more information about managing cookies, visit your browser's help section.
10. INTERNATIONAL DATA TRANSFERS
If you are located outside the United States, please note that your information may be transferred to and processed in the United States, where our servers and primary business operations are located. We ensure appropriate safeguards are in place for international data transfers.
11. CHILDREN'S PRIVACY
Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we discover that we have collected information from a child under 18, we will promptly delete such information.
12. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. We will notify you of material changes by:
Posting the updated policy on our website
Sending email notifications to registered users
Providing SMS notifications for significant changes affecting messaging services
The "Last Updated" date at the top of this policy indicates when it was last revised.
13. CONTACT INFORMATION
13.1 Privacy Questions and Requests
For questions about this Privacy Policy or to exercise your privacy rights:
Primary Contact:
Email: [email protected]
Phone: (703) 634-9201
Web Services:
Email: [email protected]
13.2 SMS and Messaging Support
For SMS-related inquiries:
Reply "HELP" to any text message
Call (703) 634-9201
Email [email protected]
13.3 Complaints and Concerns
If you have concerns about our privacy practices that we cannot resolve directly, you may file a complaint with:
Federal Trade Commission (FTC)
Your state's attorney general's office
Relevant regulatory authorities in your jurisdiction
14. A2P 10DLC COMPLIANCE STATEMENT
JHPS Unlimited complies with A2P 10DLC requirements for Application-to-Person messaging. Our messaging practices include:
Proper business registration and verification
Clear opt-in processes for all messaging campaigns
Transparent identification in all communications
Prompt processing of opt-out requests
Compliance with carrier guidelines and regulations
Regular audit and monitoring of messaging practices
15. TELECOMMUNICATIONS COMPLIANCE
15.1 TCPA Compliance
We comply with the Telephone Consumer Protection Act (TCPA) by:
Obtaining proper consent before making automated calls or sending text messages
Maintaining comprehensive opt-out mechanisms
Honoring Do Not Call Registry preferences
Providing clear identification in all communications
Maintaining detailed records of consent and communications
15.2 CAN-SPAM Compliance
Our email communications comply with the CAN-SPAM Act through:
Clear and accurate sender identification
Truthful subject lines and content
Prominent unsubscribe mechanisms
Prompt processing of unsubscribe requests
Physical address disclosure in all marketing emails
This Privacy Policy is effective as of September 17, 2025, and governs all data collection and processing activities by JHPS Unlimited.
For the most current version of this Privacy Policy, please visit our website or contact us directly.